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Creating Great Agile Teams Competency

Business Problem 


 Our teams are applying Agile Team practices, but we are slow to deliver and have low employee engagement.

Business Outcomes

  • Improved team productivity, self-organization, and autonomy
  • Greater adaptability and resilience in the face of change
  • Increased team engagement and commitment to objectives
  • Enhanced ability to define, build, test, and deploy

Why is the Creating Great Agile Teams Competency important?

Agile Teams form the foundation of high-performing Agile Release Trains (ARTs) and the organization. Well-applied practices, part of the Team and Technical Agility discipline, empower Agile Teams to collaborate effectively, leading to the creation of high-quality products and solutions for customers. Agile Teams are intended to iterate and apply practices that promote adaptability and responsiveness to change, continuous improvement, and collaboration. 
 
Great Agile Teams understand and utilize methodologies for defining, building, testing, and delivering increments of value. Teams can choose between SAFe Scrum and SAFe Team Kanban, or a combination of both, selecting the approach that best fits their needs. Both methods promote working in small batches, managing work-in-progress (WIP), eliminating delays, incorporating customer feedback, and regularly reviewing and enhancing processes. The specialized roles of Product Owner (PO) and Scrum Master/Team Coach (SM/TC) support these practices. 
 
Teams should focus on mastering these practices and understanding how and when to use them effectively. This expertise allows teams to choose the most appropriate methods for various situations. Without the ability to select and implement the right practices, Agile Teams risk operating as merely a collection of individuals, unable to adapt and learn—both of which are crucial for delivering meaningful value. 

Which roles would benefit from mastering the Creating Great Agile Teams Competency?

Key roles that need to excel in this competency include the Product Owner, the Scrum Master, and the Agile Team members themselves. Additionally, ART leadership benefits from a deep understanding of these practices, as they rely on a team of high-performing Agile teams to deliver their work successfully.


Figure 1. SAFe Scrum and SAFe Team Kanban methods

Learning the Creating Great Agile Teams Competency

The following resources are suitable for beginning your learning journey within the Creating Great Agile Teams Competency:

Agile Team Methods

SAFe Scrum is an Agile method that leverages iterations, Kanban systems, and Scrum events for planning, execution, demonstration, and retrospection. 

SAFe Team Kanban is an Agile method that enables teams within an ART to continuously deliver value through a flow-based process aligned with the ART’s iteration cadence. 

Iteration goals are a high-level summary of the business and technical goals that an Agile Team agrees to accomplish in an iteration. 

Built-in Quality is a set of practices to help ensure that the outputs of Agile Teams meet appropriate business and technology quality standards. 

Agile Team Events

Iteration Planning is an event where all team members determine how much of the Agile Team backlog they can commit to delivering during an upcoming iteration.   

Watch this video to understand how a product owner collaborates with Agile Team members in effective Team Syncs in order to ensure the smooth progress of work aligned with iteration objectives.  

The Iteration Review is a regular SAFe Scrum event where the Agile Team inspects the iteration increment, assesses progress, and adjusts the team backlog. 

The Iteration Retrospective is a regular event where Agile Teams review their iteration results to identify improvements for future work.  

This video series guides you through setting up a Kanban system for teams. It is applicable to both SAFe Scrum and SAFe Team Kanban methodologies. 

Applying the Creating Great Agile Teams Competency

The best way to develop mastery in your Agile Team is to experiment with these practices in your daily work. Here are some strategies to enhance your understanding: 

  • Learn from experienced Agile Teams – Spend time with mature Agile Teams to observe their practices, attend their events, and learn from their experiences. Continue your learning by sharing knowledge across Agile Teams through chat platforms, forums, and intranets, where you can discuss challenges and brainstorm solutions. 
  • Implement practices for a PI – Select a set of practices and apply them consistently throughout a PI. Based on your experiences, iterate on the practices that best suit your Agile Team. Be mindful of the context; a practice that was effective in one PI might not yield the same results in a subsequent PI with different circumstances. 
  • Research beyond your Agile Team and organization – Expand your knowledge by participating in communities of practice (CoP), attending Agile community events such as meet-ups, and learning from industry sources. Integrate what you learn into your SAFe organization. 

Both SAFe Scrum and SAFe Team Kanban teams are built on the same foundation of Agile practices, which include planning, synchronization, reviewing, and retrospectives. Below is a collection of valuable guides and resources that will help you apply these essential practices. 

You can find the Team Formation Toolkit on the Toolkits page of SAFe Studio. This toolkit provides a proven approach to getting a new or changing Agile Team started in its cadence, events, and working agreements.

Effective facilitation is essential for conducting high-impact Agile Team events. The guides provided below cover the fundamentals, including a preparation checklist, helpful tips and tricks, and strategies for overcoming challenges. While these resources are primarily designed for SAFe Scrum events, they can also be flexibly adapted for teams using SAFe Team Kanban, making them useful for both methods.

Mastering the Creating Great Agile Teams Competency

Some behaviors and changes to look for in your organization once this competency is working well are described below. 

Agile Teams that effectively apply Agile practices are highly competent and self-sufficient.  By employing SAFe Scrum or SAFe Team Kanban, they prioritize, plan, and deliver work in a way that maintains transparency about their progress, challenges, and dependencies. Agile Team members are deeply engaged in their work and committed to achieving both team and ART objectives. These cross-functional, fully dedicated teams are well-aligned with their Agile Release Train (ART) and excel at defining, building, testing, and deploying increments. 

The behaviors exhibited by the members of the Agile Team reflect a strong culture of self-organization and autonomy. Team members actively determine which practices help them best accomplish their work together. Fostering a sense of ownership and responsibility for both individual and collective outcomes. They are well-versed in SAFe events and able to use what best fits their unique context. The other Agile Teams they work with are able to communicate and integrate effectively and rapidly with them, regardless of the practices chosen.   

Team members feel equipped to find and test techniques in order to address challenges as they arise. Collaboration is a cornerstone of their interactions; they openly communicate and support one another, creating an environment of trust and continuous learning. These Agile Teams remain resilient in the face of change. 

Practices and techniques enable each team to deliver significant and impactful outcomes for the organization. They achieve predictable value delivery, optimize the flow of work, and leverage each member’s capabilities. Their relentless pursuit of improvement ensures that they are constantly learning and adapting their practices to remain relevant and effective. Ultimately, these Agile Teams become adaptable, confidently embracing change and responding swiftly to new needs, driving both their performance and the overall success of the ART. Such an environment fosters innovation, operational excellence, and strong alignment with business objectives.  

Re-igniting Team Agility in Nimbus Networks

Nimbus Networks, a leading cloud and AI services provider, initially struggled despite its technical strengths. Although its engineering and data science teams had adopted some Agile practices, slow delivery and low employee engagement persisted. The changes over the past few years to hybrid work, alongside the hiring of new teams that hadn’t yet met each other outside of calls, were causing teams to feel stagnant rather than excited. While individual components moved quickly, overall product delivery was hindered, preventing desired business outcomes.

Recognizing the need for broader Agile adoption, Nimbus embarked on an initiative across IT to foster “Creating Great Agile Teams” across all Agile Release Trains and business units. They focused on well-applied Team and Technical Agility practices, including SAFe Scrum and SAFe Team Kanban, emphasizing small batch work, managing work-in-progress, eliminating delays, incorporating feedback, and continuous process improvement.

The transformation centered on empowering Product Owners, Scrum Masters/Team Coaches, and Agile Team members through training on the foundational, proven techniques and practices of team-level agility. This enabled teams to select and implement appropriate methods, evolving into self-organizing, Agile entities. As a result, Nimbus saw increased efficiency in their technical ARTs and the beginnings of business agility across more of the organization.

Continuing your Journey Through the Team and Technical Agility Discipline

Although each team will benefit from addressing the competency specific to their needs, the following competencies represent common next steps in a learning journey.

The Developing Quality Software Competency provides tools and techniques for ensuring that quality is embedded in everything developed by Agile Teams and ARTs.

The Cross-Team Coordination Competency provides insights on managing and prioritizing work, collaborating, and increasing the flow of delivery across teams.

Last Update: 13 February 2026