The ongoing evolution of Artificial Intelligence (AI) presents new opportunities for enhancing how SAFe professionals deliver value. To support this, Scaled Agile is pleased to announce two new SAFe Skills focused on the practical application of AI:
These are the first SAFe Skills designed to provide specific, foundational guidance for these key SAFe roles so that they can leverage AI in their daily work. The heart of both of these modules is a set of basic, intermediate, and advanced techniques learners can use to optimize the value of their interactions with AI. We tested these techniques with a group of participants at SAFe Summit Sorrento, and now these same patterns are available to everyone in our community with access to SAFe Skills.
Empowering Product Owners with AI explores how AI can assist Product Owners in navigating their complex responsibilities, from understanding customer needs to effectively managing the product backlog. Learners will discover foundational approaches to using AI as a supportive tool to augment their decision-making and enhance their capacity for value delivery. The focus is on providing core knowledge to begin integrating basic AI concepts and tools into their practices. Example prompts are provided, such as:
“Acting as a Product Owner, write six empathy interview questions for medical professionals who want a voice-enabled AI assistant for capturing patient notes, keeping the interview to 60 minutes.”
Empowering Scrum Masters with AI introduces how AI can support Scrum Masters in their efforts to facilitate team events, identify and help remove impediments, and support continuous improvement. The module aims to equip learners with an understanding of how basic AI tools can aid in their servant leadership role, helping to improve team dynamics and flow. Example prompts are provided, such as:
“Act as an experienced Scrum Master, prepare an agenda with timeboxes and instructions for facilitating the problem-solving workshop of the Inspect & Adapt session for a cross-ART group of five people.”
Both Empowering Product Owners with AI and Empowering Scrum Masters with AI are designed to provide a starting point for these roles to explore AI’s potential. The intent is not to replace the essential human skills and critical thinking involved, but rather to show how AI can augment professional capabilities and productivity, as we describe in our AI Augmented Workforce article. I’m excited to see this guidance become actionable and practical for the Product Owners and Scrum Masters in our community!
We encourage SAFe Product Owners, Scrum Masters/Team Coaches, and anyone interested in the practical application of AI within SAFe to explore these new learning opportunities. Discover more about these and other SAFe Skills by visiting SAFe Studio.
— Dr. Steve and the Framework Team